- Refund and Returns Policy
At sriforever.com , handed by Srimanta Maity we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely happy with your order, we offer a hassle-free return process under the following conditions:
1. Return Eligibility
Timeframe: Returns are accepted within 7 days from the date of delivery.
2. Quality-Related Returns
If you receive a defective, damaged, or incorrect item, you must:
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Submit an uncut, unboxing video of the product within 48 hours of delivery.
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The video should clearly show the product’s condition, packaging, and any defects.
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Failure to provide this video may result in the return request being denied.
3. Non-Returnable Items
4. Return Process
Step 1: Contact our customer support at help@sriforever.com within 7 days of delivery.
Step 2: Provide your order details, reason for return, and (if applicable) the unboxing video.
Step 3: Once approved, you will receive return instructions.
Step 4: Pack the item securely and ship it back to the provided address.
5. Refund Process
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Refunds will be credited within 5–7 business days after we receive and inspect the returned item.
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The refund will be issued to the original payment method.
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Shipping charges are non-refundable, except in cases of defective or incorrect items.
6. Exchanges
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Exchanges are subject to product availability.
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If the desired item is unavailable, a refund will be issued instead.
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All approved exchanges and replacements will be completed within 7 business days.
7. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a quality issue (defective or incorrect item).
For any questions, please contact us at help@sriforever.com.
Note: sriforever.com reserves the right to reject returns that do not meet the above conditions.
8. Shipping Policy
Products will be delivered within 7–14 business days.
Thank you for shopping with us!